Satisfaction Guarantee


Order with complete confidence! Your satisfaction is guaranteed, period! There’s no stronger guarantee in the industry. We stand behind every item we sell. If you’re not happy for any reason, just return the item with your invoice and we’ll promptly refund your merchandise total or make an exchange, whichever you prefer. Note: Ochocos does not accept returns on Guns, Ammunition, Food, and Gas or Diesel powered items once they have been gassed or oiled.

We have a 30-day 100% satisfaction guarantee. We want your online shopping experience be the absolute best! We hope that you love each and every item that you receive, but if not, we are here to make your return process as smooth and easy as possible. If you have any questions about refunds or exchanges, please feel free to contact us via phone at 1-855-297-7000 (Customer Service hours are 7AM-4PM PST), or via email at


Our mission is to always offer the lowest prices in the industry. We want you to always count on getting the lowest prices at Ochocos®. If you find a lower advertised price for an item we sell within 30 days of placing your order, we will refund you the difference or apply your account with store credit. Proof of purchase and a copy of the retailer’s lower advertised price is required. Retailer must have item in stock. Sorry we don’t price match auction sites or other retailers paid membership prices. This guarantee does not apply to guns, ammunition and clearance items. Call customer support at 1-855-297-7000 for more information.